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Indonesian Journal of Electrical Engineering and Computer Science, Volume 3, Issue 3, 2016, pp. 554-563

Car service spare parts procurement process improvements based on SOA

You Y. * 1, Xu Y. * 1, Wang L. * 1
Abstract :

There are many kinds of automobile after-sale service spare parts, which are with a complex relationship in replacement and a large time span in models. The management of automobile after-sale service spare parts is a challenge, not only for automobile manufacturer but also for distributor. Therefore, it becomes an important and difficult task for automobile enterprises to do well in the supply of after-sale service spare parts, but also a target for automobile enterprises to explore and pursue continuously. Taking FAW-Volkswagen Automobile Co. Ltd. as the background, we conducted analysis on its procurement management process of spare parts; we also made some improvements on its process and pushed forward the corresponding products and solutions based on SOA (Service-oriented architecture) framework, so as to improve the procurement efficiency of automobile spare parts, and save cost. © 2016 Institute of Advanced Engineering and Science. All rights reserved.

Keywords : Automobile after-sale service,Process optimization,SOA,Spare parts procurement
Subject Area : Computer Networks and Communications Control and Optimization Electrical and Electronic Engineering Hardware and Architecture Information Systems Signal Processing

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